Terms & Conditions
Terms & Conditions
OVERVIEW
Welcome to Sprocket Zone™. The terms “we”, “us” and “our” refer to Sprocket Zone™.
Sprocket Zone™ operates this website and online store, including all related information, content, features, tools, products and services (the “Services”) to provide you, the customer, with a curated shopping experience.
Our store is powered by Shopify, which enables us to provide the Services to you.
These Terms & Conditions, together with any policies referenced herein (“Terms”), describe your rights and responsibilities when using our Services.
By accessing or using our website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not use our Services.
SECTION 1 – ACCESS AND ACCOUNT
By using our Services, you confirm that you are at least the age of majority in your place of residence.
You agree to provide accurate, current and complete information when placing an order or creating an account.
You are responsible for maintaining the confidentiality of your account information and for all activities under your account. Accounts may not be transferred or sold.
SECTION 2 – PRODUCTS
We make every effort to display our products accurately. However, colours and appearance may vary depending on your device and screen settings.
Product descriptions and availability are subject to change without notice. We reserve the right to discontinue or limit quantities of any product at our discretion.
SECTION 3 – ORDERS
Placing an order constitutes an offer to purchase. Orders are only accepted once payment is successfully processed and order confirmation is issued.
We reserve the right to refuse or cancel any order. If this occurs, we will attempt to notify you using the contact details provided at checkout.
All returns and refunds are handled in accordance with our Returns & Refunds Policy.
Purchases are intended for personal use only and not for resale.
SECTION 4 – PRICES & PAYMENTS
All prices are listed in GBP unless stated otherwise. Prices may change without notice.
Prices do not include shipping, taxes, customs or import duties unless explicitly stated.
You agree to provide valid and accurate payment information and authorise us to charge the selected payment method.
SECTION 5 – SHIPPING & DELIVERY
Delivery times are estimates and not guaranteed. We are not responsible for delays caused by carriers, customs or circumstances beyond our control.
Risk of loss passes to the customer once the order has been handed to the carrier.
For full details, please refer to our Shipping Policy.
SECTION 6 – INTELLECTUAL PROPERTY
All content on this website, including text, images, logos, graphics and design, is the property of Sprocket Zone™ or its licensors and is protected by intellectual property laws.
You may use our website for personal, non-commercial purposes only. Any unauthorised use is prohibited.
SECTION 7 – THIRD-PARTY TOOLS
Our Services may include tools or links provided by third parties. We do not control or assume responsibility for third-party content or services.
Use of third-party tools is at your own risk.
SECTION 8 – THIRD-PARTY LINKS
We are not responsible for the content, accuracy or practices of third-party websites. Accessing third-party sites is done at your own discretion.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Sprocket Zone™ is powered by Shopify. Purchases made through our store are transactions between you and Sprocket Zone™, not Shopify.
Shopify is not responsible for any aspect of sales, products or customer service.
SECTION 10 – PRIVACY
Your personal data is handled in accordance with our Privacy Policy.
By using our Services, you consent to the collection and use of information as described therein.
SECTION 11 – FEEDBACK
Any feedback, reviews or suggestions submitted may be used by Sprocket Zone™ without obligation to compensate you.
SECTION 12 – ERRORS & OMISSIONS
We reserve the right to correct errors, inaccuracies or omissions and to update information at any time without prior notice.
SECTION 13 – PROHIBITED USES
You may not use this website for unlawful purposes, to violate laws, infringe rights, distribute malware or engage in abusive or fraudulent behaviour.
SECTION 14 – TERMINATION
We may suspend or terminate access to our Services at any time for violation of these Terms.
SECTION 15 – DISCLAIMER OF WARRANTIES
Our Services and products are provided “as is” and “as available”, except where required by law.
Nothing in these Terms affects your statutory consumer rights.
SECTION 16 – LIMITATION OF LIABILITY
To the maximum extent permitted by law, Sprocket Zone™ shall not be liable for indirect or consequential losses arising from use of our Services or products.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Sprocket Zone™ from claims arising from your breach of these Terms or misuse of the Services.
SECTION 18 – SEVERABILITY
If any provision of these Terms is found unenforceable, the remaining provisions shall remain in effect.
SECTION 19 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Sprocket Zone™ regarding use of the Services.
SECTION 20 – GOVERNING LAW
These Terms are governed by and construed in accordance with the laws of England and Wales.
SECTION 21 – CHANGES TO TERMS
We may update these Terms from time to time. Continued use of the website constitutes acceptance of any changes.
SECTION 22 – CONTACT INFORMATION
Sprocket Zone™
114 Allendale Avenue Nottingham, NG8 5RD United Kingdom
Email: sales@sprocketzone.co.uk